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Privacy Policy

General

    1. We at SpicyPayments (the “Company“, “We“, “Us” or “Our“), are committed to protecting the privacy of Our users. As part of this commitment, it is important for Us to be transparent about how We handle the information that We (or others on Our behalf) collect about Our users, when We collect information about them, and how We use such information.
    2. This is the privacy policy of https://spicypayments.com (the “Policy” and the “Website“). In this Policy, you (“You“, “Your” or “User“) may find information about the types of information that We collect about Users of Our Website, when We collect it, how We use it, share it with third parties, maintain it, etc. 
    3. In this Policy, any reference to “Personal Data” is to any information relating to an identified or identifiable natural person; an identifiable natural person is one who can be identified, directly or in combination with additional information that We have or that We have access to. 

 

When do We collect information about You? 

    1. We may collect Personal Data about You in the following circumstances:
      1. When You access or use the Website and the services contained therein (the “Services”); and
      2. When You interact with Us in any manner, including by sending Us an email. 
    2. You are under no legal obligation to provide any information about You, and it is provided at Your free will. However, if You do not furnish certain information about You, We will not be able to provide You with any or some of the Services. 

 

What types of information do We collect? 

    1. We (or others on Our behalf) may collect the following types of Personal Data about You:  
      1. Website usage information: this information includes online activity log, traffic information (including, without limitation, IP address, time of access, date of access, web and mobile page(s) visited, language used, software crash reports and type of browser used, information regarding the device You used. Some of this information may not identify You personally, and therefore does not constitute Personal Data; 
      2. Website activity information – whenever You use the Website, We monitor Your use of the Services and record Your activity. The information that We gather about You in this context includes any activity that You perform in the Website, such as searches that You will perform, content that You will view, the length of time You will be watching content on the Website, Your interaction with content in the Website, etc. 
      3. Communication information – when You contact Us, including via Our Website, social media networks or any other communications channel, You may provide Us with Your full name, corporate affiliation, address, certain contact information (such as email address and telephone number) and the content of Your communication with Us. 
    2. You are responsible for ensuring the accuracy of the information that You provide Us (or others on Our behalf) with. Inaccurate information will affect Our ability to provide You with some of the Services, as well as Our ability to contact You as contemplated in this Policy. 

 

How do We use Personal Data?

We may use Personal Data about You for the following purposes: 

  1. To operate the Website and provide the Services. 
  2. To contact You for the purpose of operational requirements.
  3. To personalize content or offers to You.  
  4. To respond to Your queries, requests or complaints.
  5. To send You marketing materials, subject to Your consent.
  6. To analyze and improve the Services, as well as to offer new ones.
  7. To perform and maintain various activities supporting the offering and provision of the Services, including, but not limited to, the Website (such activities include back office functions, business development activities, strategic decision making, financing management, etc.).
  8. To protect Our and third parties’ interests, rights and assets, including initiation or exercise or defense of legal claims.
  9. To fulfil Our legal or regulatory requirements.

 

Sharing of Personal Data

    1. We will not disclose Personal Data about You to third parties except as detailed in this Policy. 
    2. We may transfer Personal Data to entities that control Us, entities that are under Our control or to entities under common control or ownership with Us, as shall be from time to time (collectively the “Group”). Such entities may use the Personal Data to support the needs of the Group.   
    3. We may share Personal Data about You with the following third parties or for the following purposes: 
      1. Upon Your consent or instruction;
      2. Third parties providing Us services related to the offering of the Services, including the Website;
      3. Upon Your consent, third parties offering products or services that match Your needs or preferences; 
      4. In the event that We sell, assign or transfer some or all of Our business or assets to a successor or acquirer, or if We are acquired by or merge with a third party, or if We file for bankruptcy or become insolvent, or any other situation where Personal Data may be sold, assigned or transferred to a successor or acquirer;
      5. To protect Our rights, property and interest or those of third parties;
      6. To fulfil Our legal or regulatory requirements or to comply with a court order.

 

Transfer of Personal Data abroad

We may transfer Personal Data about You outside the jurisdiction which You are a resident of and store it in other jurisdictions and countries; the data protection and other laws of these jurisdictions or countries may not be as protective to Personal Data as those in the jurisdiction which You are resident – in these instances, We will take steps to ensure that an appropriate level of protection is given to Your Personal Data.

 

Retention of Personal Data

We will retain Personal Data about You only for as long as necessary for the fulfillment of the purposes for which such Personal Data is collected. We may retain Personal Data about You for longer periods, if We find it necessary to comply with legal requirements applicable to Us. 

 

Marketing communications

    1. You may allow Us to provide You with communications from Us, as well as from third parties, either in connection with the Services or in connection with other products and services.      
    2. You may opt-out from receiving communications from Us by sending a blank e-mail to Us to info@spicypayments.com or by clicking on the unsubscribe link available in Our e-mails sent to You. 

 

Cokies 

    1. We (or others on Our behalf) use various technologies to collect information when You interact with the Website, including cookies and web beacons. Cookies, which are small text files that are placed on Your computer or equipment when You visit certain online pages, track your activities, record Your preferences, and make the Website more responsive to Your needs by delivering a better and more personalized experience to You. The cookies are stored on Your computer or other equipment and are used by Us to help track your clicks and pass information as You go through the Website and can allow Us to associate navigational information from browsing visits with Personal Data You provide via the Website. Web beacons are graphic images that are placed on the Website or in an email that is used to monitor Your behavior while visiting the Website or sending the email and are often used in combination with cookies.
    2. You can change the privacy settings in the browser that You use, delete the existing cookies, prevent the creation of cookies or click the setting that enables You to accept or deny the creation of a cookie every time that a cookie is detected. If You opt to not accept cookies or cancel Your acceptance of cookies, You will be limiting Your ability to enjoy all of the interactive features on the Website.

 

Security 

We have implemented suitable security policies, rules and technical measures to protect and safeguard the Personal Data under Our control from unauthorized access, improper use or disclosure, unauthorized modification, or unlawful destruction. However, any storage of Personal Data and especially, the transfer thereof via the internet cannot be fully secured, and therefore We cannot promise absolute protection of Your Personal Data. 

 

Disclaimer 

We cannot guarantee, nor do We represent, that there will be error-free performance regarding the privacy of Your Personal Data, and We will not be liable for any indirect, incidental, consequential, or punitive damages relating to the use or release of Personal Data about You including, but not limited to, disclosure of Personal Data due to errors in transmission, unauthorized third-party access, or other causes beyond Our reasonable control.

 

Links to Other Websites 

    1. The Website may contain links to websites or applications of third parties. Other websites and applications may also reference or link to Our Website. We do not control such websites and applications, nor the collection or processing of Personal Data about You by such websites and applications, and thus We are not responsible for the privacy practices. This Policy does not apply to any actions taken via such websites or applications.
    2. Whenever You access such third parties websites or applications, We recommend that You carefully review their privacy policies prior to using such websites or applications and prior to disclosing any Personal Data about You.

 

Changes to the Policy 

We may change this Policy in Our sole discretion at any time. Any revisions to this Policy will be posted as an updated version accessible via the Website home page. We recommend that You revisit this Policy regularly so as to be kept apprised of any such changes.

 

Contact Us

For any queries relating to this Policy and data protection, please contact Us at info@spicypayments.com.